This Shipping Policy is officially issued by Manskinly and applies to the processing, logistics, and delivery services for all orders placed on the official Manskinly website.
Free Standard Shipping
Manskinly offers free standard shipping on all eligible orders placed on the official website. Within the United States, there is no minimum order value required to qualify for free standard shipping; customers incur no standard shipping fees for orders of regular products.
Order Processing Time
Orders that have been confirmed and paid for will be processed, packed, and prepared for shipment within 1–3 business days. Orders submitted on weekends or U.S. federal holidays will be processed and shipped on the next business day.
Delivery Coverage and Timeframes
Standard free delivery within the United States typically takes 5–10 business days, depending on the delivery address and the carrier’s actual transit efficiency. Currently, our official delivery service covers all valid residential and commercial addresses within the United States. For international orders, the customer is responsible for all applicable customs duties, import taxes, and local handling fees in accordance with local regulations.
Order Tracking
Once your order leaves the warehouse, you will receive an official shipping confirmation email containing a unique tracking number and a tracking link. You can use this information to view the real-time transit status and delivery progress of your order.
Solutions for Lost or Damaged Packages
If your package is lost, significantly delayed, damaged, or contains missing items during transit, please contact our customer support team immediately with your order number and tracking details. We will promptly verify the shipment status and provide an appropriate solution based on the situation, such as a replacement shipment or a full refund.
Delivery Address Modification
Customers may modify or update their delivery address at any time before the order has officially shipped. Address changes cannot be made once the order has entered the shipping process. Please carefully verify the accuracy of your delivery address when placing your order to avoid delivery errors.
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